Performance reviews are an invaluable tool for an organisation to ensure that everyone is working towards a common goal. However, without open and honest two way feedback real progress will be hindered. It is just as valuable, if not more so, for managers to get a real understanding of their employees’ motivations and drivers as well as of any bottlenecks slowing progress. This should also involve staff being able to give honest feedback to managers about how they think the team can run better or things can be done differently.
The BRW has an article outlining some of the questions that managers should be asking themselves and others within the business in order to become better managers themselves and to help drive the business as a whole forward.
BRW - Graham Winter - "How businesses use performance reviews to avoid feedback"